Twilio incident

Debugger Console Errors

Resolved on July 1, 2026.

resolved Jul 01, 2026, 04:40 PM UTC

Twilio pied-piper-api was degraded for 10 minutes between 08:46 and 08:56 Pacific Time on 07/01/2026. During this period of time customers may have experienced High number of 500s returned by pied-piper-api due to Elasticsearch timeouts. The issue has now been resolved.

Started
Jul 01, 2026, 04:30 PM UTC
Resolved
Jul 01, 2026, 04:30 PM UTC
Duration
–
Detected by Pingoru
Jul 01, 2026, 04:30 PM UTC

Update timeline

  1. resolved Jul 01, 2026, 04:40 PM UTC

    Twilio pied-piper-api was degraded for 10 minutes between 08:46 and 08:56 Pacific Time on 07/01/2026. During this period of time customers may have experienced High number of 500s returned by pied-piper-api due to Elasticsearch timeouts. The issue has now been resolved.

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