Twilio incident

SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay

Resolved after 3 hours 35 minutes, affecting SMS, Latin America, on June 29, 2026.

resolved Jun 29, 2026, 10:57 PM UTC

The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.

Started
Jun 29, 2026, 07:22 PM UTC
Resolved
Jun 29, 2026, 10:57 PM UTC
Duration
3h 35m
Detected by Pingoru
Jun 29, 2026, 07:22 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. identified Jun 29, 2026, 07:22 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 29, 2026, 07:22 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 29, 2026, 08:22 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Jun 29, 2026, 08:23 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. monitoring Jun 29, 2026, 09:02 PM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. resolved Jun 29, 2026, 10:57 PM UTC

    The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.

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