Twilio incident
SMS Delivery Delays from Twilio Phone Numbers to Smart Cambodia
Resolved after 3 hours 10 minutes, affecting SMS, APAC, on June 29, 2026.
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Smart network subscribers in Cambodia is operating normally.
Affected components
Update timeline
- investigating Jun 29, 2026, 12:13 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Smart network subscribers in Cambodia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 29, 2026, 12:18 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Smart network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 29, 2026, 01:19 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 29, 2026, 01:19 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Smart network subscribers in Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 29, 2026, 03:23 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Smart network subscribers in Cambodia is operating normally.
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