Twilio incident
SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United States
Resolved after 2 hours 40 minutes, affecting SMS Short Code, North America, on June 25, 2026.
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Affected components
Update timeline
- investigating Jun 25, 2026, 09:09 AM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 25, 2026, 09:43 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 25, 2026, 11:50 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
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