Twilio incident
SMS Delivery Delays from Twilio Phone Numbers to Telefonica Venezuela
Resolved after 7 hours 41 minutes, affecting SMS, Latin America, on June 24, 2026.
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Telefonica network subscribers in Venezuela is operating normally.
Affected components
Update timeline
- investigating Jun 24, 2026, 11:05 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 24, 2026, 11:12 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 25, 2026, 12:13 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 25, 2026, 02:13 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 25, 2026, 04:36 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telefonica network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 25, 2026, 06:36 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telefonica network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 25, 2026, 06:47 AM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Telefonica network subscribers in Venezuela is operating normally.
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