Resolved after 1 day, affecting SMS, Latin America, on April 25, 2026.
The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Peru is operating normally.
Affected components
Update timeline
- investigating Apr 25, 2026, 09:00 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Apr 25, 2026, 09:00 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Apr 25, 2026, 10:01 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Apr 26, 2026, 12:26 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Apr 26, 2026, 04:35 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Apr 26, 2026, 06:43 AM UTC
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Apr 26, 2026, 08:43 AM UTC
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Apr 26, 2026, 01:09 PM UTC
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- resolved Apr 26, 2026, 09:10 PM UTC
The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Peru is operating normally.
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