Twilio incident
SMS Delivery Delays from Twilio to Etisalat Afghanistan
Resolved after 16 hours 29 minutes, affecting SMS, APAC and SMS, Middle East & Africa, on April 25, 2026.
The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Afghanistan is operating normally.
Affected components
Update timeline
- investigating Apr 25, 2026, 08:16 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Apr 25, 2026, 09:19 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Apr 25, 2026, 11:29 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating Apr 25, 2026, 03:30 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Apr 25, 2026, 10:47 PM UTC
We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Afghanistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Apr 26, 2026, 12:46 AM UTC
The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Afghanistan is operating normally.
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