Twilio incident
Voice Insights Call Summary and Call Meta Record Delays
Resolved after 12 minutes, on June 19, 2026.
We have fully investigated the voice insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Update timeline
- investigating Jun 19, 2026, 08:20 PM UTC
Our monitoring systems have detected a potential issue with Voice Insights, call summary and call meta record delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- resolved Jun 19, 2026, 08:32 PM UTC
We have fully investigated the voice insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
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