Twilio incident
SMS Delivery Delays and Failures from Denmark to a Subset of Twilio Denmark Phone Numbers
Resolved after 8 hours 34 minutes, affecting SMS, Europe, on June 19, 2026.
The incident has been resolved and SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers is operating normally.
Affected components
Update timeline
- investigating Jun 19, 2026, 11:06 AM UTC
Twilio customers may be experiencing SMS delivery delays from Denmark to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 19, 2026, 11:12 AM UTC
Twilio customers may be experiencing SMS delivery delays from network subscribers in Denmark to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 19, 2026, 12:17 PM UTC
Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 19, 2026, 02:24 PM UTC
Twilio customers may be experiencing SMS delivery delays from Denmark to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 19, 2026, 04:53 PM UTC
We have observed a recovery in SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 19, 2026, 06:56 PM UTC
We have observed a recovery in SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 19, 2026, 07:40 PM UTC
The incident has been resolved and SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers is operating normally.
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