Twilio incident

Whatsapp Media Message Delivery Errors

Resolved after 3 hours 24 minutes, affecting WhatsApp Messaging, on June 16, 2026.

resolved Jun 16, 2026, 08:06 PM UTC

The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.

Started
Jun 16, 2026, 04:42 PM UTC
Resolved
Jun 16, 2026, 08:06 PM UTC
Duration
3h 24m
Detected by Pingoru
Jun 16, 2026, 04:42 PM UTC

Affected components

WhatsApp Messaging

Update timeline

  1. investigating Jun 16, 2026, 04:42 PM UTC

    Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. investigating Jun 16, 2026, 04:50 PM UTC

    We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

  3. investigating Jun 16, 2026, 05:56 PM UTC

    We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may still experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

  4. monitoring Jun 16, 2026, 06:17 PM UTC

    The issue affecting WhatsApp media message delivery has shown improvement, we will keep monitoring for 2 hours.

  5. resolved Jun 16, 2026, 08:06 PM UTC

    The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →