Twilio incident
SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries
Resolved after 11 hours 40 minutes, affecting SMS Long Code, North America and SMS Long Code, North America and 1 more, on June 6, 2026.
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
Affected components
Update timeline
- investigating Jun 06, 2026, 10:33 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 06, 2026, 11:06 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 07, 2026, 12:06 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 07, 2026, 02:07 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 07, 2026, 04:11 AM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 07, 2026, 06:12 AM UTC
We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 07, 2026, 10:12 AM UTC
We have observed a recovery in SMS delivery from Twilio to multiple countries and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- resolved Jun 07, 2026, 10:14 AM UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
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