Twilio incident

SMS Delivery Failures from Twilio Phone Numbers to TeleTalk Bangladesh

Resolved after 1 day 7 hours, affecting SMS, APAC, on June 4, 2026.

resolved Jun 05, 2026, 06:14 PM UTC

The incident has been resolved and SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh is operating normally.

Started
Jun 04, 2026, 10:31 AM UTC
Resolved
Jun 05, 2026, 06:14 PM UTC
Duration
1d 7h
Detected by Pingoru
Jun 04, 2026, 10:31 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jun 04, 2026, 10:31 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 04, 2026, 11:36 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jun 04, 2026, 01:37 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. identified Jun 04, 2026, 04:28 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. identified Jun 04, 2026, 05:28 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  6. identified Jun 04, 2026, 07:29 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  7. identified Jun 04, 2026, 11:30 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  8. identified Jun 05, 2026, 07:30 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  9. monitoring Jun 05, 2026, 04:13 PM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  10. resolved Jun 05, 2026, 06:14 PM UTC

    The incident has been resolved and SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh is operating normally.

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