Resolved after 2 hours 25 minutes, affecting WhatsApp Messaging, on June 4, 2026.
Issue with WhatsApp sender onboarding has been resolved and service is operating normally at this time.
Affected components
Update timeline
- investigating Jun 04, 2026, 12:23 AM UTC
We are aware of an issue affecting WhatsApp sender onboarding. Customers are unable to complete the onboarding process for new WhatsApp senders. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 04, 2026, 01:27 AM UTC
We are aware of an issue affecting WhatsApp sender onboarding. Customers are unable to complete the onboarding process for new WhatsApp senders. Our team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 04, 2026, 01:52 AM UTC
Our engineers have identified the issue affecting WhatsApp sender onboarding and are actively working on a resolution. We will provide another update within the next hour or sooner if additional information becomes available.
- monitoring Jun 04, 2026, 02:17 AM UTC
WhatsApp sender onboarding is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- resolved Jun 04, 2026, 02:49 AM UTC
Issue with WhatsApp sender onboarding has been resolved and service is operating normally at this time.
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