Twilio incident
SMS Delivery Delays from Mexico to a Subset of Twilio Short Codes
Resolved after 2 hours 20 minutes, affecting SMS, Latin America, on June 3, 2026.
The incident has been resolved and SMS delivery from Mexico to a subset of Twilio Short Codes is operating normally.
Affected components
Update timeline
- investigating Jun 03, 2026, 08:44 PM UTC
Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 03, 2026, 09:19 PM UTC
Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 03, 2026, 09:27 PM UTC
We have observed a recovery in SMS delivery from Mexico to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 03, 2026, 11:05 PM UTC
The incident has been resolved and SMS delivery from Mexico to a subset of Twilio Short Codes is operating normally.
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