Twilio incident

Voice Call Silent and One-Way Audio from a Subset of Twilio Phone Numbers to United Kingdom

Resolved after 29 minutes, affecting Voice, Europe, on June 2, 2026.

resolved Jun 02, 2026, 03:29 PM UTC

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally. Invalid incident

Started
Jun 02, 2026, 02:59 PM UTC
Resolved
Jun 02, 2026, 03:29 PM UTC
Duration
29m
Detected by Pingoru
Jun 02, 2026, 02:59 PM UTC

Affected components

Voice, Europe

Update timeline

  1. investigating Jun 02, 2026, 02:59 PM UTC

    Twilio customers may be experiencing voice call silent and one-way audio from a subset of Twilio United Kingdom Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jun 02, 2026, 03:28 PM UTC

    We have observed a recovery in voice calls from a subset of Twilio United Kingdom Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Jun 02, 2026, 03:29 PM UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally. Invalid incident

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →