Twilio incident

SMS Delivery Delays and Failures from Belgium to a Subset of Twilio Long Codes

Resolved after 1 hour 37 minutes, affecting SMS, Europe, on June 2, 2026.

resolved Jun 02, 2026, 09:41 AM UTC

We have observed a recovery in SMS delivery from Belgium to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Started
Jun 02, 2026, 08:04 AM UTC
Resolved
Jun 02, 2026, 09:41 AM UTC
Duration
1h 37m
Detected by Pingoru
Jun 02, 2026, 08:04 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jun 02, 2026, 08:04 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Belgium to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jun 02, 2026, 09:07 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Belgium to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Jun 02, 2026, 09:08 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Belgium to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. resolved Jun 02, 2026, 09:41 AM UTC

    We have observed a recovery in SMS delivery from Belgium to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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