Twilio incident

Delay in Transcription Processing

Resolved after 2 hours 21 minutes, affecting Recording Transcriptions US1, on April 23, 2026.

resolved Apr 23, 2026, 08:37 PM UTC

We are no longer seeing delays in the delivery of transcriptions. This incident is now resolved.

Started
Apr 23, 2026, 06:16 PM UTC
Resolved
Apr 23, 2026, 08:37 PM UTC
Duration
2h 21m
Detected by Pingoru
Apr 23, 2026, 06:16 PM UTC

Affected components

Recording Transcriptions US1

Update timeline

  1. investigating Apr 23, 2026, 06:16 PM UTC

    We are currently investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Apr 23, 2026, 07:18 PM UTC

    We continue investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. resolved Apr 23, 2026, 08:37 PM UTC

    We are no longer seeing delays in the delivery of transcriptions. This incident is now resolved.

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