Twilio incident
SMS Delivery Delays from Twilio to Multiple Networks in Turkey
Resolved after 7 hours 6 minutes, affecting SMS, Europe, on May 25, 2026.
The incident has been resolved and SMS delivery from Twilio to affected networks in Turkey is operating normally.
Affected components
Update timeline
- investigating May 25, 2026, 05:17 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring May 25, 2026, 06:19 PM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring May 25, 2026, 08:20 PM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved May 26, 2026, 12:24 AM UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in Turkey is operating normally.
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