Twilio incident
Voice Call Failures from Peru to a Subset of Twilio Peru Phone Numbers
Resolved after 1 hour 43 minutes, affecting Voice, Latin America, on May 12, 2026.
The incident has been resolved and voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers are operating normally.
Affected components
Update timeline
- investigating May 12, 2026, 12:49 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers in Peru to a subset of Twilio Peru Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring May 12, 2026, 01:16 PM UTC
We have observed a recovery in voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved May 12, 2026, 02:33 PM UTC
The incident has been resolved and voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers are operating normally.
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