Twilio incident

DLR Degradation for a Subset of SMPP API Customers.

Resolved on May 12, 2026, affecting SMPP.

resolved May 12, 2026, 09:32 AM UTC

A small set of SMPP API Customers were affected by issues with DLR deliveries between 2026-05-07 23:53 UTC and 2026-05-11 13:46 UTC. During this time some DLRs may not have been delivered to the end customer. All systems are fully operational

Started
May 12, 2026, 09:32 AM UTC
Resolved
May 12, 2026, 09:32 AM UTC
Duration
–
Detected by Pingoru
May 12, 2026, 09:32 AM UTC

Affected components

SMPP

Update timeline

  1. resolved May 12, 2026, 09:32 AM UTC

    A small set of SMPP API Customers were affected by issues with DLR deliveries between 2026-05-07 23:53 UTC and 2026-05-11 13:46 UTC. During this time some DLRs may not have been delivered to the end customer. All systems are fully operational

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