Twilio incident

Outage on messaging insights

Resolved on May 12, 2026.

resolved May 12, 2026, 07:00 AM UTC

Few customers may have experienced failures in Messaging Insights between May 7, 2026 23:45 UTC and May 8, 2026 00:20 UTC, caused by a AWS outage. The impact has been mitigated.

Started
May 12, 2026, 07:00 AM UTC
Resolved
May 12, 2026, 07:00 AM UTC
Duration
–
Detected by Pingoru
May 12, 2026, 07:00 AM UTC

Update timeline

  1. resolved May 12, 2026, 07:00 AM UTC

    Few customers may have experienced failures in Messaging Insights between May 7, 2026 23:45 UTC and May 8, 2026 00:20 UTC, caused by a AWS outage. The impact has been mitigated.

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