Twilio incident
SMS Delivery Delays and Failures from Twilio to Djibouti Telecom (Evatis), Djibouti
Resolved after 19 hours 49 minutes, affecting SMS, Middle East & Africa, on May 11, 2026.
The incident has been resolved and SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti is operating normally.
Affected components
Update timeline
- investigating May 11, 2026, 06:58 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating May 11, 2026, 07:58 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating May 11, 2026, 09:59 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating May 12, 2026, 02:07 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified May 12, 2026, 06:38 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified May 12, 2026, 07:39 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified May 12, 2026, 09:44 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring May 12, 2026, 01:20 PM UTC
We have observed a recovery in SMS delivery from Twilio to Djibouti Telecom network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved May 12, 2026, 02:47 PM UTC
The incident has been resolved and SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti is operating normally.
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