Twilio incident
Conversations Classic Customers Can Experience Issues With Delivery Receipts Functionality
Resolved after 1 hour 9 minutes, affecting Conversations, on May 11, 2026.
Issue with Conversations Classic has been resolved and delivery receipts functionality is operating normally at this time.
Affected components
Update timeline
- identified May 11, 2026, 03:17 PM UTC
Our engineers have identified the issue with Conversations Classic and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
- identified May 11, 2026, 03:42 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 11, 2026, 03:54 PM UTC
Conversations Classic is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- resolved May 11, 2026, 04:26 PM UTC
Issue with Conversations Classic has been resolved and delivery receipts functionality is operating normally at this time.
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