Twilio incident
SMS Delivery Delays from Twilio to Panhandle Telecommunication Systems Inc. United States
Resolved after 3 hours 16 minutes, affecting SMS Long Code, North America and SMS Short Code, North America and 1 more, on May 11, 2026.
The incident has been resolved and SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States is operating normally.
Affected components
Update timeline
- investigating May 11, 2026, 01:12 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring May 11, 2026, 02:08 PM UTC
We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring May 11, 2026, 04:10 PM UTC
We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved May 11, 2026, 04:28 PM UTC
The incident has been resolved and SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States is operating normally.
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