Twilio incident
SMS Delivery Failures from Twilio to Digicel Cayman Islands
Resolved after 6 hours 31 minutes, affecting SMS, Latin America, on May 8, 2026.
The incident has been resolved and SMS delivery from Twilio to Digicel network subscribers in Cayman Islands is operating normally.
Affected components
Update timeline
- investigating May 08, 2026, 04:24 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating May 08, 2026, 05:25 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified May 08, 2026, 05:59 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified May 08, 2026, 07:00 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring May 08, 2026, 08:53 PM UTC
We have observed a recovery in SMS delivery from Twilio to Digicel network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved May 08, 2026, 10:55 PM UTC
The incident has been resolved and SMS delivery from Twilio to Digicel network subscribers in Cayman Islands is operating normally.
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