Twilio incident

User Authentication Identity API High Latency in Multiple Countries Across North America and Latin America

Resolved after 2 hours 53 minutes, affecting Lookup Identity Match and Lookup Line Type Intelligence [Legacy API] and 1 more, on April 10, 2026.

Started: Apr 10, 2026, 06:39 AM UTC
Resolved: Apr 10, 2026, 09:32 AM UTC
Duration: 2h 53m
Detected by Pingoru: Apr 10, 2026, 06:39 AM UTC

Affected components

Lookup Identity MatchLookup Line Type Intelligence [Legacy API]Lookup Line Type Intelligence [Twilio API]Lookup SIM SwapLegacy Identity MatchAndAttributes

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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