Twilio incident

Flex AI Copilot Failures Generating Notes

Resolved after 3 hours 41 minutes, affecting Flex Agent Desktop, on April 10, 2026.

Started
Apr 10, 2026, 02:54 PM UTC
Resolved
Apr 10, 2026, 06:36 PM UTC
Duration
3h 41m
Detected by Pingoru
Apr 10, 2026, 02:54 PM UTC

Affected components

Flex Agent Desktop

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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