Twilio incident

On Call Engineers are Investigating an Issue Affecting Flex

Resolved after 31 minutes, affecting Flex Application Platform, on April 15, 2026.

resolved Apr 15, 2026, 01:58 PM UTC

We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Started
Apr 15, 2026, 01:26 PM UTC
Resolved
Apr 15, 2026, 01:58 PM UTC
Duration
31m
Detected by Pingoru
Apr 15, 2026, 01:26 PM UTC

Affected components

Flex Application Platform

Update timeline

  1. investigating Apr 15, 2026, 01:26 PM UTC

    Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. resolved Apr 15, 2026, 01:58 PM UTC

    We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

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