Twilio incident

Voice Call Failures from a Subset of Twilio Numbers to Australia

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Resolved on April 16, 2026.

resolved Apr 16, 2026, 02:48 PM UTC

Twilio customers may have experienced voice call failures for 311 minutes between 1:35 and 6:46 Pacific Time on 04/16/2026. During this period of time customers may have experienced Outbound Voice Call Failures from a Subset of Twilio Numbers to Australia. The issue has now been resolved.

Started
Apr 16, 2026, 02:35 PM UTC
Resolved
Apr 16, 2026, 02:35 PM UTC
Duration
–
Detected by Pingoru
Apr 16, 2026, 02:35 PM UTC

Update timeline

  1. resolved Apr 16, 2026, 02:48 PM UTC

    Twilio customers may have experienced voice call failures for 311 minutes between 1:35 and 6:46 Pacific Time on 04/16/2026. During this period of time customers may have experienced Outbound Voice Call Failures from a Subset of Twilio Numbers to Australia. The issue has now been resolved.

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