Twilio incident
SMS Delivery Delays from Twilio to Multiple Networks in India
Resolved after 3 hours 47 minutes, affecting SMS, APAC, on April 18, 2026.
The incident has been resolved and SMS delivery from Twilio to affected networks in India is operating normally.
Affected components
Update timeline
- investigating Apr 18, 2026, 08:09 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Apr 18, 2026, 08:52 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Apr 18, 2026, 09:54 PM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Apr 18, 2026, 11:56 PM UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in India is operating normally.
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