Twilio incident
Customers Unable to Select Address in Drop Down During Phone Number Purchase
Resolved after 1 hour 22 minutes, affecting Other, on May 6, 2026.
We determined this as a false positive incident. All services are now operating normally at this time.
Affected components
Update timeline
- investigating May 06, 2026, 11:00 PM UTC
We are investigating an issue where Customers are unable to select Address in the drop down during phone number purchase in the Twilio Console. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating May 06, 2026, 11:52 PM UTC
We are still investigating an issue where Customers are unable to select Address in the drop down during phone number purchase in the Twilio Console. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved May 07, 2026, 12:23 AM UTC
We determined this as a false positive incident. All services are now operating normally at this time.
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