Twilio incident
Voice Call Failures From Twilio to Multiple Networks in Spain
Resolved after 6 hours 1 minute, affecting Voice, Europe, on May 6, 2026.
The issue affecting intermittent Voice Call failures from Twilio to Multiple networks in Spain, and the service is functioning normally at this time.
Affected components
Update timeline
- investigating May 06, 2026, 04:27 PM UTC
Our monitoring systems have detected a potential Call Failure Issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating May 06, 2026, 04:54 PM UTC
We are experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating May 06, 2026, 05:54 PM UTC
We are experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
- investigating May 06, 2026, 08:01 PM UTC
We are still experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
- monitoring May 06, 2026, 08:33 PM UTC
We have started seeing recovery for call failures to Spain phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
- resolved May 06, 2026, 10:29 PM UTC
The issue affecting intermittent Voice Call failures from Twilio to Multiple networks in Spain, and the service is functioning normally at this time.
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