Twilio incident
MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States
Resolved after 4 hours 17 minutes, affecting MMS Short Code, North America, on May 6, 2026.
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Affected components
Update timeline
- investigating May 06, 2026, 07:48 AM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating May 06, 2026, 08:53 AM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring May 06, 2026, 10:05 AM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved May 06, 2026, 12:05 PM UTC
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
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