Twilio incident

Whatsapp Sandbox console page not loading

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Resolved on April 20, 2026.

resolved Apr 21, 2026, 03:41 PM UTC

Twilio customers were experiencing an error loading the WhatsApp Try It Out Sandbox page between 4/20 11:57 PM UTC and 4/21 15:34 PM UTC. The incident has been resolved and the WhatsApp Sandbox page is operating normally.

Started
Apr 20, 2026, 11:30 PM UTC
Resolved
Apr 20, 2026, 11:30 PM UTC
Duration
–
Detected by Pingoru
Apr 20, 2026, 11:30 PM UTC

Update timeline

  1. resolved Apr 21, 2026, 03:41 PM UTC

    Twilio customers were experiencing an error loading the WhatsApp Try It Out Sandbox page between 4/20 11:57 PM UTC and 4/21 15:34 PM UTC. The incident has been resolved and the WhatsApp Sandbox page is operating normally.

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