Twilio incident
SMS Delivery Delays and Failures from Twilio Phone Numbers to Elisa and Telia Finland
Resolved after 3 hours 16 minutes, affecting SMS, Europe, on May 5, 2026.
The incident has been resolved and SMS delivery from Twilio Phone numbers to Elisa and Telia network subscribers in Finland is operating normally.
Affected components
Update timeline
- investigating May 05, 2026, 09:04 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio numbers to Elisa and Telia network subscribers in Finland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified May 05, 2026, 10:07 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Elisa and Telia network subscribers in Finland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring May 05, 2026, 10:18 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Elisa and Telia network subscribers in Finland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved May 05, 2026, 12:20 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone numbers to Elisa and Telia network subscribers in Finland is operating normally.
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