Twilio incident

MMS Delivery Delays from a Subset of Twilio Phone Numbers to United States

Resolved after 4 hours 56 minutes, affecting MMS Long Code, North America and MMS Long Code, North America and 1 more, on April 20, 2026.

investigating Apr 20, 2026, 10:29 AM UTC

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Started
Apr 20, 2026, 10:29 AM UTC
Resolved
Apr 20, 2026, 03:25 PM UTC
Duration
4h 56m
Detected by Pingoru
Apr 20, 2026, 10:29 AM UTC

Affected components

MMS Long Code, North AmericaMMS Long Code, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaMMS Toll-Free, North America

Update timeline

  1. investigating Apr 20, 2026, 10:29 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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