Twilio incident

Comms API retry failing intermittently

Resolved on September 14, 2026.

resolved Sep 14, 2026, 08:02 PM UTC

Starting on 09/08/2026, 03:58:00 Pm Utc Twilio Customers Experienced Retryable Message Being Skipped in Production Intermittently. The Issue Was Resolved on 09/14/2026, 07:33:00 Pm

Started
Sep 14, 2026, 08:00 PM UTC
Resolved
Sep 14, 2026, 08:00 PM UTC
Duration
–
Detected by Pingoru
Sep 14, 2026, 08:00 PM UTC

Update timeline

  1. resolved Sep 14, 2026, 08:02 PM UTC

    Starting on 09/08/2026, 03:58:00 Pm Utc Twilio Customers Experienced Retryable Message Being Skipped in Production Intermittently. The Issue Was Resolved on 09/14/2026, 07:33:00 Pm

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