Resolved after 4 hours 58 minutes, affecting SMS, APAC, on September 4, 2026.
The incident has been resolved and SMS delivery from Twilio to MobiFone network subscribers in Vietnam is operating normally.
Affected components
Update timeline
- investigating Sep 04, 2026, 09:57 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MobiFone network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 04, 2026, 11:01 AM UTC
We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 04, 2026, 01:01 PM UTC
We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Viet Nam and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Sep 04, 2026, 02:55 PM UTC
The incident has been resolved and SMS delivery from Twilio to MobiFone network subscribers in Vietnam is operating normally.
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