Resolved after 2 hours 8 minutes, affecting PC*MILER Web Services - Route Matrix & Time Window Optimization Services, on February 26, 2025.
Full service has been restored and a period of stability observed. The incident has been resolved.
Affected components
Update timeline
- investigating Feb 26, 2025, 07:33 PM UTC
Some customers are experiencing increased latency on the Route Matrix API Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- resolved Feb 26, 2025, 09:42 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.
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