Resolved after 34 minutes, affecting PC*MILER Web Services and Trimble MAPS (formerly ALK Maps) and 1 more, on April 11, 2025.
Full service has been restored and a period of stability observed. The incident has been resolved.
Affected components
PC*MILER Web ServicesTrimble MAPS (formerly ALK Maps)PC*MILER Web Services - Route Matrix & Time Window Optimization ServicesPC*MILER WebTrip Management
Update timeline
- investigating Apr 11, 2025, 08:51 PM UTC
Due to issues with our primary public cloud provider - customers are experiencing an outage on the Trimble Web Services APIs. Further updates will be provided as soon as they become available.
- monitoring Apr 11, 2025, 09:19 PM UTC
Services have been restored and are now being monitored to confirm normal operation.
- resolved Apr 11, 2025, 09:26 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.
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