Trimble MAPS incident

Investigating Login Issues across Web Applications

Resolved after 28 minutes, affecting Content Tools and PC*MILER Web and 1 more, on May 4, 2026.

resolved May 04, 2026, 04:21 PM UTC

This incident has been resolved. Authentication services for all web-based tools have been fully restored. We have verified that users are once again able to log in via Trimble ID. We apologize for the disruption to your workflow.

Started
May 04, 2026, 03:53 PM UTC
Resolved
May 04, 2026, 04:21 PM UTC
Duration
28m
Detected by Pingoru
May 04, 2026, 03:53 PM UTC

Affected components

Content ToolsPC*MILER WebRouteReporterWeb Tools Authentication (Trimble Identity)

Update timeline

  1. investigating May 04, 2026, 03:53 PM UTC

    We are currently investigating reports of login failures affecting multiple web-based tools. Users may experience errors when attempting to authenticate via Trimble ID. Our engineering team is looking into the root cause and we will provide an update as soon as more information is available.

  2. resolved May 04, 2026, 04:21 PM UTC

    This incident has been resolved. Authentication services for all web-based tools have been fully restored. We have verified that users are once again able to log in via Trimble ID. We apologize for the disruption to your workflow.

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