Resolved on December 11, 2025.
Dear Valued Customers, Earlier today, we experienced an incident that temporarily affected Ignite Engagement. During this time, users may have encountered issues with barcode for check-in and managing appointments. Our teams immediately investigated and worked to mitigate the issue. Application have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of Impact: Start: 3:30PM Central Time End: 3:48PM Central Time Reference number: ACC- 10231 Thank you for your continued support. ABC Fitness Solutions
Update timeline
- resolved Dec 11, 2025, 10:16 PM UTC
Dear Valued Customers, Earlier today, we experienced an incident that temporarily affected Ignite Engagement. During this time, users may have encountered issues with barcode for check-in and managing appointments. Our teams immediately investigated and worked to mitigate the issue. Application have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of Impact: Start: 3:30PM Central Time End: 3:48PM Central Time Reference number: ACC- 10231 Thank you for your continued support. ABC Fitness Solutions
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