Trainerize incident
ABC Fitness has detected an issue impacting Ignite Membership & Operations and are Resolved
Resolved after 3 hours 26 minutes, affecting Membership and Operations, on October 22, 2026.
Dear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10996]
Affected components
Update timeline
- investigating Oct 22, 2026, 05:14 PM UTC
We are investigating an issue affecting member check-ins for some Ignite customers. Impacted locations may encounter an error when attempting to check members in. Our teams are actively investigating and working to restore normal functionality. Thank you for your patience.
- monitoring Oct 22, 2026, 05:41 PM UTC
We have identified the cause of the issue and are observing improved service stability. Our teams are actively monitoring the environment and validating recovery. Customers who continue to experience issues may need to restart affected local systems. We will continue to monitor closely before confirming full resolution. We appreciate your patience as we validate the fix.
- resolved Oct 22, 2026, 08:41 PM UTC
Dear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10996]
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