ABC Fitness has detected an issue with Insights Application and are Investigating (Resolved)

Update timeline

1. identified Apr 24, 2026, 09:37 PM UTC

   We are currently investigating an issue impacting the Insights applications due to an ongoing incident with our third party vendor Microsoft. At this time, users are unable to access the applications or run reports. Our team is actively working with Microsoft to resolve the issue and restore service as quickly as possible. We will share updates as more information becomes available. Thank you for your patience.

2. identified Apr 24, 2026, 09:45 PM UTC

   We are continuing to work on a fix for this issue.

3. monitoring Apr 24, 2026, 10:34 PM UTC

   Microsoft has confirmed an ongoing incident impacting the Americas, which is affecting Insights applications. At this time, users are still unable to access the applications or run reports. Microsoft is actively working to resolve the issue. We are closely monitoring the situation and will provide updates as more information becomes available. Thank you for your patience.

4. monitoring Apr 24, 2026, 10:52 PM UTC

   We are seeing initial recovery of Insights applications as services are restored by Microsoft. Users are regaining access and the ability to run reports. We are continuing to monitor closely to ensure stability and will provide further updates as needed. Thank you for your patience.

5. resolved Apr 25, 2026, 11:05 AM UTC

   Dear Valued Customers, We are pleased to confirm that the third‑party issue impacting the applications listed below has been resolved. All services have been successfully restored to full functionality, and our systems are operating normally. Thank you for your continued support. ABC Fitness Solutions