Trainerize incident
ABC Fitness Detected a Point of Sale (POS) Service Degradation Related to a Third-Party Provider(Resolved)
Resolved after 28 minutes, affecting Point of Sale System, on July 24, 2026.
Dear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10800]
Affected components
Update timeline
- identified Jul 24, 2026, 12:59 PM UTC
ABC Fitness has identified a third-party provider issue impacting POS services. Some customers may experience transaction processing delays or intermittent failures. We are monitoring the situation and will continue to provide updates as new information becomes available.
- resolved Jul 24, 2026, 01:28 PM UTC
Dear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10800]
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