Trainerize incident

Service Disruption - Web & Mobile App

Resolved after 20 minutes, affecting trainerize web users and trainerize mobile users, on June 18, 2026.

resolved Jun 18, 2026, 02:29 AM UTC

The issue causing users to be unable to login to the ABC Trainerize platform from both the web and mobile app has been resolved. ABC Trainerize is back up and running! We apologize for any inconvenience and thank you for your patience and understanding. If you are experiencing any other issues, please contact us at [email protected].

Started
Jun 18, 2026, 02:09 AM UTC
Resolved
Jun 18, 2026, 02:29 AM UTC
Duration
20m
Detected by Pingoru
Jun 18, 2026, 02:09 AM UTC

Affected components

trainerize web userstrainerize mobile users

Update timeline

  1. identified Jun 18, 2026, 02:09 AM UTC

    Hi everyone, we're aware of an issue causing users to be unable to login to the ABC Trainerize platform from both the web and mobile app. Our team is actively investigating and will provide an update shortly. Thank you for your patience. Follow our status updates here: www.status.trainerize.com.

  2. monitoring Jun 18, 2026, 02:19 AM UTC

    Our team has identified the issue causing the inability to login and have implemented a fix. We are continuing to monitor before resolving the incident. Thank you for your patience. Follow our status updates here: www.status.trainerize.com.

  3. resolved Jun 18, 2026, 02:29 AM UTC

    The issue causing users to be unable to login to the ABC Trainerize platform from both the web and mobile app has been resolved. ABC Trainerize is back up and running! We apologize for any inconvenience and thank you for your patience and understanding. If you are experiencing any other issues, please contact us at [email protected].

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