Trainerize incident
Service interruption and degraded performance - Web and Mobile App
Resolved after 6 hours 42 minutes, affecting trainerize.com and trainerize web users and 1 more, on March 2, 2026.
Hi everyone, we are still investigating reports of latency on both our web and mobile apps. We will continue to closely monitor performance to ensure everything is running smoothly. Thank you for your patience.
Affected components
Update timeline
- investigating Mar 02, 2026, 04:24 PM UTC
Hi everyone, we're aware of an issue causing inability to login to the ABC Trainerize platform from both the web and mobile apps. Our team is actively investigating and will provide an update shortly. We apologize for this inconvenience. Thank you for your patience.
- monitoring Mar 02, 2026, 06:51 PM UTC
Hi everyone, our team has fully restored services across both our web and mobile platforms. We will continue to closely monitor performance to ensure everything is running smoothly. Thank you for your patience, and we sincerely apologize for any inconvenience this may have caused you and your clients.
- monitoring Mar 02, 2026, 06:58 PM UTC
Hi everyone, we are still investigating reports of latency on both our web and mobile apps. We will continue to closely monitor performance to ensure everything is running smoothly. Thank you for your patience.
- resolved Mar 02, 2026, 11:06 PM UTC
This incident has been resolved.
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