Thomson Reuters Legaltech Platform incident
Westlaw AI Deep Research results delivery failure
Resolved after 2 hours 32 minutes, affecting Westlaw US, on June 4, 2026.
We are currently experiencing an issue with the report delivery feature with Westlaw AI Deep Research. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Affected components
Update timeline
- investigating Jun 04, 2026, 03:31 PM UTC
We are currently experiencing an issue with the report delivery feature with Westlaw AI Deep Research. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- resolved Jun 04, 2026, 06:04 PM UTC
The issue has been resolved.
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