Thomson Reuters Legaltech Platform incident
Westlaw US and UK - Deep Research latency and errors
Major Vendor's status page →
Resolved after 2 hours 5 minutes, affecting Westlaw US and Westlaw UK, on October 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Westlaw USWestlaw UK
Update timeline
- investigating Oct 08, 2026, 02:08 PM UTC
We are currently investigating an issue with Deep Research Westlaw US and UK that is resulting in prompts timing out and not returning results. Teams are engaged and actively troubleshooting the issue.
- monitoring Oct 08, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2026, 04:13 PM UTC
This incident has been resolved.
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