TeraSwitch incident
Teraswitch Console & API - Increased Errors / Unavailable
Resolved after 6 hours, affecting API and Portal (console.tsw.io), on November 18, 2025.
Cloudflare updated their incident report that their services are now operating normally - they will post a final update to the incident once their investigation has concluded. Teraswitch monitoring confirms our console / API services have stabilized with no further errors. This incident is now resolved.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:08 PM UTC
Teraswitch is investigating monitoring alerts/errors in our console (console.tsw.io) and API (api.tsw.io). This appears to be due to an underlying major cloud provider which is experiencing an outage. We will provide an update as more information becomes available.
- identified Nov 18, 2025, 12:15 PM UTC
This issue has been isolated to an ongoing Cloudflare network outage - see their incident page for more details: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- resolved Nov 18, 2025, 06:09 PM UTC
Cloudflare updated their incident report that their services are now operating normally - they will post a final update to the incident once their investigation has concluded. Teraswitch monitoring confirms our console / API services have stabilized with no further errors. This incident is now resolved.
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